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Taylor O. and Heather W. describe serving a policyholder during his family's time of need. Taylor reflects on her first month at NGL that included a call from a father whose son had just passed away that morning. Taylor quickly learned a valuable lesson about the impact her job has on policyholders.
I love working at NGL because of the amazing people. It’s a welcoming place and I feel like a part of the family. My coworkers are the coolest and my supervisor is very supportive and encouraging.
Contracting Administration Specialist
I joined NGL back in April of 1995. Much has changed over the years such as the technology that we work with; however, some things have remained the same. I noticed right away after joining NGL that it is a company that truly cares about its policy owners, agents and marketing partners.
Throughout the years NGL has grown as a company and I have had the opportunity to grow along with it both professionally and personally. My coworkers are like family, and everyday our focus is on providing the best service and products available. I am proud to work for a company where we have the ability to make a difference in people's lives.
Multi-Line Processing Team Lead
NGL is an amazing company that I'm honestly honored to be a part of mostly due to the common goal we all share... It's About People! We are committed to providing the best possible service in any situation to our customers and ourselves. We are focused on our community and genuinely want to affect anyone and everyone in a positive way. The room for growth at this company is unbelievable! You know that if you put your mind to something and are determined to achieve it, you are supported and given the opportunity to shine. For me, this started as a summer position and quickly became a passion to expand my knowledge and further my growth both personally and professionally.
I am blessed every day to have friends that have become family and share my outgoing personality with everyone whether it be through the phone or passing in the hallway. We all work hard while having a great time and they don't even mind that I wear pink almost every day! I look forward to further advancing my career and empowering one another to continue our path to be the best we can in all we do!
Product Compliance Analyst
One of NGL's slogans is It's about people. Based on my experience here, this refers to the employees of NGL; the agents, funeral homes, and TPM's that sell our products; and the policyholders. All are treated equally. Employees are respected and rewarded for their ideas and contributions.
I personally take pride in NGL's giving attitude. Our contributions towards United Way and other charitable organizations makes me proud to work here. NGL recognizes its importance as a community leader. Also to have both a 401K matched at 6% and a private pension fund are valued benefits in today's world. This helps lend comfort to a person as they plan for their future. Finally, the location is something to consider. To be right downtown of Madison, WI with both the state capital and university just blocks away makes this a wonderful place to work.
Senior Software Developer
After what seemed like endless applications and interviews I was given an opportunity to work with NGL and I took it. NGL not only gave me a career opportunity they helped me finish my college career. About a year ago, just out of school, I was looking for an internship when my wonderful cousin recommended that I apply for a position in NGL. She sent me an email of the application, but I couldn't get the attachment to open, so I went on NGL's website and applied for the New Business Rep position, thinking that was the position she emailed me. The next day I found out it was not the position she emailed me, but even then I knew it was a blessing in disguise.
I still can't believe it's been so many years now, but I feel as if I just started. I'm always learning, growing, and being challenged.
Senior New Business Representative
In 1982 when I was out of college, questioning my career choice, my brother who worked for National Guardian Life at the time, told me they had an opening in the mailroom and that I should apply for it. It would mean a pay raise (I was to make $9,000 annually) and benefits, so I put in an application. National Guardian Life took a chance on me and in November of 1982 I started in the mailroom making sure envelopes were stamped, packages invoiced and incoming mail was picked up at the post office. In May of 1983 an opening for a mainframe computer operator was available because the person who held the position was going back to school. My supervisor at the time said I should apply for this job (to sooth my inner geek) and once again HR felt I was a good match.
Later that year National Guardian Life purchased their first personal computer. My supervisor at that time told me that if I learned to program one of these things, it would definitely be a needed skill in any companies workforce. This has proven to be very prophetic. I guess my point in going through the history lesson above is that it shows the "Why". Here at NGL I have been given opportunities to advance in my career and profession that I don't believe I would have been given in most companies. If I ever needed the training it was always provided. I was not pigeon holed into a mundane technical existence, but instead, being a smaller shop, was allowed to be a part of new and emerging technologies, and get real hands on experience using them, not just reading about it in a trade magazine.
National Guardian Life always touts it's "caring about the customer" and it is true, but from my vantage point over the last thirty two years, it is clear to me that National Guardian Life also considers it's employees just as much a part of their success. I have made friends at National Guardian Life that will last well beyond my days here, and I still really do enjoy coming to work each day. What more could one ask for?.
Senior Software Engineer
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