At National Guardian Life Insurance Company (NGL), there is no higher priority to us than the safety and well-being of our customers, agents and employees. We have been closely monitoring the latest local and national reports from the Centers for Disease Control (CDC) concerning the coronavirus (COVID-19).
We are committed to the health of our employees and community and that is why we are helping to reduce the spread of coronavirus by asking employees to work remotely if possible. We hope these efforts will help keep our employees safe and provide you with the high level of service you expect from NGL. We do want to acknowledge you may experience longer than average wait times but know we are working hard to provide you with the service you deserve.
We feel deeply for those who have been affected and we are here to help. To help our policyholders who are experiencing financial challenges during this difficult time, NGL is temporarily extending our policy lapse grace period to 120 days from 60 days.
Please click below for a list of resources you can utilize to help answer some of your policy questions. We also have a FAQ section to answer questions you may have during this time.