As we continue to monitor the COVID-19 pandemic to ensure we are offering solutions that meet our customers needs, we have determined that on September 1 st 2021 we will be resuming our pre-pandemic lapse policy. We will be re-implementing our 60 day grace period that is stated in each of our policy holder contracts. If you have any questions, please do not hesitate to reach out to our customer support.

Members of NGL’s student health plans should click here to be provided information specific to student health insurance plans.

Please click below for a list of resources you can utilize to help answer some of your policy questions. We also have a FAQ section to answer questions you may have during this time.


What is NGL doing regarding coronavirus (COVID-19)?

NGL is committed to ensuring the safety of our staff and the stability of our administrative operations for all our customers and partners. We are implementing policies to encourage social distancing as encouraged by the CDC. You can expect to experience some additional wait times as we transition our staff to more remote office locations over the next few days but know that we are working hard to provide you with the service you deserve.